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Administration charges

Task	Cost
Upgrade from normal hosting to reseller	$22
Upgrade from normal hosting to eShop (requires site to be transferred to eShop server)	$22
Account reset (Fresh Account)	$22
Account reactivation	$22
General administration fee	$22
Downgrade to a lower package	$22
Package version switch	$22
Change username on main account	$22
Late payment fee	$22
Dishonor fee	$30
Credit card rebilling	$1 per failed transaction
Chargebacks	$49.90
Hourly administration fee	$49.90
Change of legal ownership	$49.90
Legal transfer of .com/.net/.org/.info/.biz domain name	$49.90 administration charge. Documentation is required to be completed.
Legal transfer of .au domain name	$220.00 administration charge.. Documentation is required to be completed.
Transfer of domain to another provider without cancellation	$22.00 administration charge. Further charges may apply if refund required.
Recover a gTLD from Redemption Grace Period	$220.00 payable to eNom/Verisign
Cancelation Fee	$50

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Technical charges

 

Our standard extended support rate is AU$79.90 per hour, including tax, minimum 1 hour.

Task	Cost
Primary Domain Name Change on Main Account	$22
Backup retrieval & restore Backup file placed in web space OR account restored from archive.	$79 per archive
1 x Static IP address	$4.90/month
Modules/components to be installed	$22 per component/module required
Installation of one script/application inclusive of 1 database	$79.90 per 1 script/application
cPanel site to site transfers	AU$79.90 per site For 2 or more cPanel site transfers, you will receive AU$15.00 discount per additional site transferre
Transfer of your web site files, databases, etc from other servers to ours, or from our server to another server.	A site transfer generally takes 1 hour admin time at AU$79.90/hr If the site includes a database, the site transfer takes approx. 2 hours admin time at AU$79.90/hr
Platform switch	$22