Dear %%firstname%%,

Welcome to the new MD newsletter. As an MD hosting customer, we hope you’ll enjoy our monthly email with news, tips and advice to get more from your MD services.

MD has undergone a multitude of changes over the past 12 months. Recently, you’ll have received our email announcing that we are now owned by the Online Growth Solutions group. OGS manages more domain names than anyone else in Australia and is also the second largest web host with over a decade of experience serving small business. The transition has been very efficient and exciting for current MD and OGS staff, currently working together to provide the best online services and customer support possible. From the short time we have worked with Online Growth Solutions in this transition, I can report that you are dealing with a world-class outfit with some exciting new initiatives from which we can all benefit!

In this Issue:

• $9 Domain Name Sale
• New MD Initiatives
• The Marketing Blackhole
• Want to be a Superhero

Domain Names only $9
We want every one in australia to own their share of the domain market and now we have made it an ideal time to purchase your desired domain name for 1 or 2 years.

Make sure you tell your friend's as the above price is strictly a limited offer!

- Read More

#1 - 110 % Australian
Yes, 110% is an unrealistic figure, but the additional 10% is a guarantee that the services will stay in Australia for many years to come. All support services, previously provided overseas, will be moving to the OGS award winning customer service centre in Sydney over the next four weeks.

What does this mean for you as an MD customer?
You will receive a greater standard of support - first time, every time - with the following key benefits;

- All Customer Service technicians will be located in our Melbourne and Sydney support Offices.
- Expansion of billing and sales support hours, ensuring quick resolution any time of the day.
- Experienced hosting professionals to guarantee your issue is dealt with in an efficient
manner.

#2 - Supporting you
Our support area will be undergoing a much needed and overdue make-over. With usability in mind, we will be editing and creating a range of user-friendly customer service articles to assist those clients going it alone.

#3 - Understanding your needs
We have always been a proactive company, but now we will be taking “proactive” to a new level. In the future, If you purchase a package or service, expect a call from us just to see if all the services have been provisioned correctly or if you need a helping hand.

#4 - Client Notifications
At MD we are looking to interact with our customers at a higher level. Building an informative and interactive area is one small step of the process to ensure you are notified of any updates/changes to your website's hosting environment.

#5 - .au Domain name pricing
Did you know you may be paying higher than our retail rate for .au renewals? Any domains registered or transferred to MD prior to November 2007 were provisioned through our old system.

Please follow the steps below to check if you are paying higher than retail.

1. Login to Myaccount
2. Click “My Domains”
3. View the renewal Amount

What can you do to receive our retail .au pricing?

- Complete the following form: http://www.mdwebhosting.com.au/transfer/
or Contact a customer service technician on 1300 734 660

Over the next four weeks a Customer service representative will contact you regarding the process.

The Marketing Blackhole

Big companies spend billions of dollars marketing their goods and services online each year. Although online marketing is crucial to the success of a small start up it is understandable that many cannot afford to have that same huge marketing budget.

- Read More

Want to be a Superhero!

Often on my daily drive to work I imagine having super human strength, teleportational abilities or being able to fly! Unfortunately, there comes a time for a boy to grow
into a man and start thinking logically. We tend to overlook the finer moments in life that make us unsung heroes.

In IT, why not host your customers on a powerful, highly redundant environment (which I prefer to call the superhero of hosting)? MD has hundreds of developers, IT managers and web hosters utilising our vSlice solution. Thousands of businesses are functioning under this environment.

Imagine guaranteeing that email services (surely the lifeblood of any business) are available 24/7, or knowing a clients shop front is continually churning sales 365 days a year. These are the little things in life we take for granted and need to work… making any vSlice operator a hero in their own right.

Hopefully, in my lifetime I will see the demise of the motor vehicle. Maybe one day we will be commuting with jet packs or a teleportational device. Until then, I will have to be content with the Information Technology industry advancing, so that we can continually be innovative.

The vSlice solution eliminates downtime, ensuring you receive crucial emails and that your online store is trading 24 hours 7 days a week.

We suggest you contact a vSlice sales consultant on 1300 734 660 to best assess your requirements and business needs.

- view our vSlice dedicated area