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We are committed to acting honestly and transparently to ensure your needs are met. We value feedback and actively engage our customers to communicate their suggestions and complaints.
I am very happy with the service provided by MD. They are a fantastic web hosting provider. The support is terrific & when any problems arise they are generally fixed promptly. It is really great to know that you can submit a ticket with customer support & within the hour (generally sooner) someone has contacted you or rectified the problem. When I was setting up my keywords list for google search engines the help & support I was given by the Marketing Division was outstanding. I am a very happy customer of MD & I highly recommend them. Thank you MD very much :)
Kristin Marks - Nov 08
www.clothmybot.com.au
We had a wide variety of experience in relation to customer service by many organisations. Some were so-so and most were bad. However we have never experienced such high calibre customer service as this one from MD. This is really service excellence. You guys are doing yourselves proud. Keep up with the good work. many thanks.
Chris - Nov 08
www.breyts.com.au
The service I have received from MD Webhosting in the past
and present has been absolutely superior and is just completely
outstanding.
I have been treated like royalty in this organisation
and have also been well looked after time and time and time
again.
The service you receive from MD Webhosting is just awesome,
stunning, and just unbelieveable. You are often left very
humbled at how they go out of their way to help you with your
particular query. If they can't solve it, then they just
go deeper and further until the issue is resolved. Nothing
is a problem to them. It is the way that they care about their
customers, that counts and matters. That is the reason why
I am hosted with them. Because they care about me, the client
of their organisation. And I feel and sense this in many ways.
Some companies are just interested in the money side of things;
Not the customer/client.
It is the other way around for MD, the clients are always 1st priority.
I have been hosted by MD for a number of years and can't eplain
how sad I was when I left to expand my business.
I was hosted with this previous company for 12 months,
and felt that my business was going nowhere! The service was appalling also.
I felt that I couldn't get anywhere with this company.
After doing a search on the internet for the best valuable
hosting, I could not go past the deep inner gut feeling that I had with MD,
knowing that MD was a company I could trust 100% time and time
again, and thus is the choice I have made now to to have my
hosting services with MD. Well Done MD!!
Keep up the good work!! :)
Kerryn B - Nov 08
www.ktalk.com.au
I enjoy over fifteen years of IT experience during that can not recall similar example of Customer Services that MD Webhosting offers. It is commendable that even on Sunday-night you get a quick response and someone there to address your query. I have seen this company growing phenomenally in the last few years and reckon that it will grow further as they know " what a customer wants". I congratulate the whole team at MD Webhosting in general and the CEO in particular for such a big success in a short span of time.
Kevin K Kayani - Oct 08
www.adobe.net.au
The service I have received today from Tech. support has been terrific in fixing ftp issues due to MD migrating my domain server. They are very skilled and very polite and a joy to deal with under difficult and frustrating circumstances.
Simon G - Oct 08
www.essgee.com
I've tried a few web hosting providers, MD is by far the best. Technical support is great, the staff are friendly and helpful. The greatest thing about MD is that they keep getting better, by the day - so thanks.
Alain Sassine - Oct 08
www.simplysoftware.com.au
This is my third hosting providers for this site. As I am a newbie for webmaster, I am always looking for someone to answer all my questions. And the only reason that keep me staying here is the super great support from MD staff. Very fast respond (I really mean it! some ticket respond was less than a minute!)and helpful answers help me coped with ten of problems already.
Highly recommended ! and Thank you MD!
Thanaphat Payakkaporn - Sept 08
www.culturenetworks.org
Bodhealth has had a wonderful response from MD where they are only too helpful with a newbie IT user like myself.
Trudi Zurlinden - Sept 08
www.bodhealth.com.au
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